“AI & Gambling: Evolution or Deskill?”

The topic of artificial intelligence (AI) has been widely discussed, bringing up questions about whether it will help or hinder society. Its impact spans across various fields, including gambling, where AI has been used to improve efficiency and create financial benefits. However, concerns have been raised about the potential impacts on the human labor force and whether AI will simply deskilled individuals rather than enhancing their work. This cover feature of the May/June edition of Gambling Insider magazine explores the phenomenon of AI with experts from OPTX and Sportradar.

While AI has brought numerous benefits, including improved accuracy and speed, it has also been the subject of ethical debates. Geoffrey Hinton, known as the “Godfather of AI,” has expressed regret about pioneering work that paved the way for advanced AI systems, such as ChatGPT. The ethical implications of AI raise questions about intellectual engagement and whether people will become deskilled and lose their creative touch.

Steve Bright, VP of Data Science at OPTX, argues that AI will change the fundamental interaction between humans and machines. Tasks such as basic structural grammar may be automated, but it also allows humans to focus on emotional connections with readers. The value of editors and writers will shift towards understanding how to connect with an audience.

While there are real extremes in the implementation of AI, such as the ban of ChatGPT in Italy due to privacy concerns, its impact on businesses should be viewed as a “different skilling” rather than deskilling. It remains a challenging and valuable field that will increasingly shape the future.